Effective Date: February 2026

Thank you for shopping with Kure Wellness. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

1. Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).
  
• Orders placed after 5:00 PM will begin processing the next business day.
  
• During high-volume periods, processing times may be slightly extended.
  

Once your order ships, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times:

• Standard Shipping: 3–7 business days
  
• Expedited Shipping: 2–4 business days
  
• International Shipping: 7–21 business days (varies by destination)
  

Please note: Delivery times are estimates and not guaranteed.

3. Shipping Locations

Kure Wellness currently ships to:

• United States
  
• Canada
  
• Select international countries
  

If your country is not listed at checkout, please contact us at kureskin2025@gmail.com.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.

5. Delayed, Lost, or Stolen Packages

Kure Wellness is not responsible for delays caused by:

• Carrier issues
  
• Weather conditions
  
• Customs processing (for international orders)
  

If your package is marked as delivered but you have not received it, please:

1. Check with neighbors or your local post office.
   
2. Contact the carrier directly.
   
3. Email us at kureskin2025@gmail.com if you still need assistance.
   

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided:

• We are not responsible for lost packages.
  
• Reshipping fees may apply.
  

Please contact us immediately if you notice an error in your shipping information.

7. International Orders & Customs

International orders may be subject to:

• Customs fees
  
• Import duties
  
• Taxes
  

These charges are the responsibility of the customer and are not included in the product or shipping cost.

8. Damaged Items

If your order arrives damaged:

• Contact us within 48 hours of delivery
  
• Include your order number and clear photos of the damaged item
  
• Email: kureskin2025@gmail.com
  

We will work quickly to resolve the issue.